In the initial order, you will receive the measurement kit of three sizes, small medium and large.
The sizes are exactly the sizes you will receive in the genuine product.
After you choose the size and color you want, we will send you the genuine necklace collar.
You can watch a video that will explain how to use the measurement kit. Click here

First, we are sending you the size kit for the necklace collar.
After you have chosen the size you want, the collar will be delivered to you by special delivery with a tracking number up to 50 business days after you send us e-mail with your selection from size kit and color.
Some delays are not depend on us but on the mail post in your country.
The cost of order cancellation before we send you the order fees is 30% of the order, and 70% will be refunded to you.

The estimated activity time for photo display is about one hour and a half.
The estimated activity time for video display is about one hour and a half.

Yes, The collar is protected against splashing water and dust IP54

Every one necklace collar comes in a package with a charging cable, one strap, two removable screws and two hoops.

Our website has photo and video editing software and supporting versions for IOS and WINDOWS.
When editing a video, make sure that the overall size of the video is less than 1MB.
Before editing large video files, it is recommended to shrink the video in free online software for the video work smoothly.
You can watch a video that explains how to use editing software. Click here

The video content plays same video in a loop.
After each video loop, there is a slight pause of 10 milliseconds

Of course, we are available for you by sending an e-mail, please indicate the invoice number or attach it.

Yes, attached to the e-mail request the page of your website, Sales / Instagram / YouTube, or other business.
We will review your request and we will get back to you.
Fashion physical chain store is also an option for cooperation.